Description

Overview

LUXOTTICA RETAIL UK ,We are an Italian company, with our global head office based in Milan. We enjoy a presence in more than 130 countries with over 70,000 employees. We manufacture, market and distribute a collection of luxury frames and sunglasses. Our house brands (the ones we own) include Ray-Ban, Oakley, Persol, Vogue and Arnette and our licensed product brands include Tiffany & Co., Prada, Dolce & Gabbana and Chanel. So with global leading products and a worldwide presence, we are the #1 Eyecare and Eyewear solution. In the UK & Ireland we have over 150 stores under two leading retail brands David Clulow and Sunglass Hut.

Responsibilities

Job Scope

To provide a memorable customer experience to all customers when purchasing our products and visiting our stores. As a Sales Associate you will deliver exceptional sales results by assisting the customer in selecting products best suited to their lifestyle. Youu2019ll get to perform almost all store functions including opening and closing, merchandising and of course selling. As a Luxottica ambassador you will understand and bring to life the Luxottica characteristics and the Sunglass Hut culture.

Major Duties & Responsibilities

Deliver excellent customer service and demonstrate a high degree of professionalism

Achieve high levels of sales performance and results

Know the products inside and out and stay fresh with new merchandise, trends and competitive activity

Ensure store is displayed and products are secured according to Company guidelines

Accurately operate the POS system and accounts for all transactions (cash, credit, returns)

This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager

Knowledge and skills

Strong selling skills

Customer service skills

Team player

Communication and listening skills

Interpersonal skills

Strong negotiating and influencing skills

Education & Experience

GCSEu2019s or equivalent experience

Previous experience in retail or customer service preferred