Description
About DYN-Metal
With 89 years of engineering heritage, DYN-Metal is a leading specialist in casting and machining high-performance bronze and brass alloys. Serving heavy industry global leaders across steelmaking, maritime and mining, we pride ourselves on precision, quality, and a close-knit team environment.
The Role
We are seeking an organized, proactive Office Administrator to support our daily business operations at our Park Royal office and works. Acting as a key link between our administrative hub and our production operations, you will keep our workflow, order tracking, and customer communications running seamlessly.
Key Responsibilities:
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Perform precise data entry across our ERP/MRP system, including processing purchase orders and updating production records.
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Maintain organized physical and digital filing systems.
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Serve as a key point of contact for customer queries via phone and email, delivering clear and concise communication.
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Liaise regularly with factory supervisors and colleagues to ensure accurate workflow updates.
What We Are Looking For:
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Prior experience using an ERP/MRP system (experience with EFACS is a bonus, but full training will be provided for the right candidate).
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Strong verbal and written communication skills with a professional customer service mindset.
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Ability to multitask, manage deadlines, and stay calm under pressure in a fast-paced environment.
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A collaborative mindset suited to a small, close-knit team.
What We Offer:
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Competitive salary (commensurate with experience).
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23 days paid annual leave + public bank holidays.
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Convenient location with excellent transport links (short walk from North Acton & Harlesden stations)
