Description
Volunteer Coordinator and Support Worker
£14.10 per hour
Stoke-on-Trent
Part-Time
Fixed Term
Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently.
What you’ll do:
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Recruit, coordinate and support befriender volunteers delivering companionship to customers.
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Match volunteers and customers based on their interests, needs and preferences.
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Coordinate visits and monitor placements to ensure positive outcomes.
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Maintain accurate records and update customer and volunteer information on the database.
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Provide guidance and support to volunteers, resolving any issues that arise.
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Carry out home visits to assess customers' needs and wellbeing.
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Identify sources of support and make referrals or signposts to relevant services.
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Build positive relationships with customers, volunteers and partner organisations.
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Promote independence, social inclusion and improved wellbeing within the community
Who you are:
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Passionate about helping people overcome social isolation and achieve positive outcomes.
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An excellent communicator who can build trusted relationships with a wide range of people.
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Organised and able to manage multiple priorities, appointments and records effectively.
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Confident supporting and motivating volunteers to deliver a high-quality service.
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Empathetic, approachable and committed to treating people with dignity and respect.
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Able to work independently in the community while collaborating effectively with colleagues and partners.
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Driven by making a real difference and helping customers thrive in their communities.
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Full UK Driving Licence and access to own vehicle for business use
Apply now! We may close this vacancy early if we receive a high volume of applications
