Do you pride yourself on providing an outstanding customer orientated service? Are you able to demonstrate an empathy with the needs of older/vulnerable adults? If so, then we’d be delighted to hear from you!
An exciting opportunity has arisen for an Independent Living Coordinator to manage one of our Independent Living Schemes on behalf of The Trustees of the Sisters of Mercy, on a part-time basis 16 hours per week Monday – Friday mornings in the Derby area. A degree of flexibility will be required as well as occasional travel for training and meetings across the region.
The role is a busy one requiring high levels of energy and resilience, and the ability to work as part of a team. Your key priority will be to make sure our residents are safe through managing our buildings well and checking on the welfare of our residents. Your responsibilities will include generating demand through local marketing, building relationships with local organisations, letting properties, arrears management and tenancy enforcement of low level cases. As well as the local team, you will work in partnership with JJH’s specialist colleagues, our administrative hub and with Astraline which provides telecare and flexible safety services.
Salary £20,627 per annum pro-rata
Part Time (16 hrs per week) Mon-Fri mornings
About you
Successful candidates will demonstrate excellent communication and interpersonal skills, will understand how to deliver outstanding customer service in a housing environment; and have empathy with the needs of people aged 55+ and vulnerable residents. With previous experience of a similar role or transferrable skills, you will be comfortable working in a busy environment, where time management and organisational skills are vital. Working within professional boundaries and acting on your own initiative, you will be willing to adopt new approaches and alternative ways of working in order to deliver a consistently high level of service.
About us
Johnnie Johnson Housing is a not for profit housing association, housing over 8000 residents across the North West, North East and Yorkshire and Derbyshire. We are dedicated to helping people to live longer, live better and remain as independent as possible for as long as possible, supporting our residents to age well and love where and how they live. Committed to delivering 1000 new homes over the next eight years, as well as continued significant investment in our existing stock, now really is an exciting time to challenge yourself and make a move to a job you love doing day in day out.
Johnnie Johnson Housing are the Managing Agent for the Trustees of the Institute of our Lady of Mercy.
You’ll be working for an organisation who are determined to provide outstanding homes and services for the people that matter most, our residents. Working together as one, we feel empowered to make changes, challenging each other to be pioneering and delivering outstanding results together.
And the benefits of working for us?
* Enhanced holidays, 25 days per annum (excluding statutory holidays) rising annually to a maximum of 30 days after 5 years’ service
* Enhanced 5% employer contribution defined contribution pension
* Life Insurance, minimum of 1 times annual salary and up to 3 times if in pension scheme
* Access to a health cash plan
* Free car parking, on site
* Free refreshments
* Employee assistance programme
* Annual colleague awards and Christmas party
* Recognition scheme, with both financial and non-financial rewards
* Opportunities to develop and grow skills and experience
* Values driven working environment
Closing Date: Monday 9th March 2020