Team Members – YHA Chester Trafford Hall

We are really excited to announce our new hostel due to open in Chester, YHA Trafford Hall. (CH2 4JP)

This will be a unique operation as we will be working alongside our partner regenda.org.uk . The Regenda Group regenerates places and works with people to create the opportunities they need to thrive. They are a dynamic group of organisations doing very different things: working in places where they can make a difference. Their values are in line with our own and we are excited about what we can achieve together at YHA Trafford Hall.

Trafford Hall is a beautiful 18 century listed building set in extensive grounds with good transport links to Chester and other major cities. The main Hall has a suite of meeting rooms which will be utilised as a training and conference venue. The main accommodation area comprises of 42 ensuite rooms and surrounds a beautiful garden courtyard, there is an additional annex building with a further 11 ensuite rooms.

We can now offer staff accommodation at YHA Chester Trafford Hall, Ince Lane, Chester CH2 4JP.

We are YHA.

We believe in the power of travel and adventure. To connect people to each other, to nature, the outdoors, culture and heritage.

YHA is a 90-year-old social enterprise. Today, the charity makes a difference to more than a million people each year through our 150 hostels, activity centres and leading work in volunteering, traineeships, apprenticeships and youth employment.

We welcome all yet specialise in creating opportunities for young people. We have a thriving schools and groups programme and work with partners to support access for young people and families with challenging lives.

What were looking for in our Team Member:

In line with YHA strategy our top impact priority is to ensure that all means all, increasing the scale and breadth of our reach and ensuring that YHA is for everyone. To fully realise this ambition, we need a diverse workforce that is representative of the communities we serve.

Our people share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges.

To achieve this, we subscribe to a set of core values and behaviours: HEART. Helpful, Efficient, Authentic, Respectful and Team-Spirited. Our HEART values recognise the need for equality, diversity, and inclusion and to ensure we are reaching all, we capture this information at both the attraction and onboarding stages of employment.

You can find out more here:https://jobs.yha.org.uk/life-at-yha/people-values-behaviours

Our team member role requires flexibility to cover different shifts and tasks. It is an advantage but not essential that our team members have worked in a face to face role with customers previously and experience in hospitality or customer service is desirable.

A knowledge and understanding of the core purpose of YHA and experience of working in a team are beneficial.

As our team member role duties vary it is advantageous to be a good communicator, excellent timekeeper and have some basic skills in the use of IT. A food safety qualification is desirable but not essential.

What youll be doing:

Our team members cover a wide range of customer facing duties across the hostel, delivering an excellent service to all guests and visitors, giving them a great experience of YHA.

Your day may range from:

• working on reception, providing information on the hostel and local area
• carrying out cleaning and housekeeping duties
• preparing food in the kitchen
• serving food and drinks front of house

Its important to note that the role can be physically demanding; youll be standing for extended periods of time, required to make bunk beds and clean guest accommodation to a high standard.

We are able to provide staff accommodation at 57.40 per week.

What youll get in return:

Working for a charity such as YHA can be extremely rewarding in itself, however, we also have a generous benefits package.

You can find out more here: https://jobs.yha.org.uk/life-at-yha/benefits-and-rewards/

We do reserve the right to close this advertisement early if we receive a high volume of suitable5.If you require any assistance to submit an application please email: