Description
Part Time Office Coordinator
Location: Hams Hall
Maternity Cover (9-12 months)
Start date: ASAP
Hours: 24HRS 8:00am-16:30pm Monday, Wednesday, and Friday
Hourly Rate: £13.50 – £15.13phr
What’s the role?
This is a great opportunity for someone who enjoys helping people, staying organised and being part of a busy, customer-focused environment.
A significant part of this role will be developed through on-the-job learning, so you do not need previous experience in a similar role. Full training will be provided, including training in our systems and processes. What matters most is that you are reliable, willing to learn and committed to giving customers a great experience.
Based at BMW MINI Plant Hams Hall, you will support colleagues and customers with their on-site workwear requirements. The role is varied and practical, giving you the opportunity to use your customer service, communication and organisational skills every day.
You will also act as a key contact on site, helping to make sure customers receive the high standard of service we are proud of.
What you'll be doing…
* Process customer orders and help resolve order queries.
* Receive deliveries, track orders and let customers know when garments have arrived.
* Complete stock counts and support stock taking activity.
* Welcome and support visitors to the workwear centre.
* Help deliver our Legendary Service ethos in every customer interaction.
* Keep the work area tidy, safe and organised.
* Submit reports and KPI information within agreed timescales
* Process returns when needed.
* Be a friendly, professional and helpful point of contact on site.
Your Background and Experience
* Comfortable using a computer, including Outlook and Excel
* Can stay organised and manage a variety of tasks
* Has a positive, can-do attitude
* Enjoys working with others and supporting customers
* Can work on your own initiative once trained
* Is proactive and calm when things get busy
* Takes pride in doing a job well
* Communicates in a professional, friendly and respectful way
* Is willing to learn new skills and develop in the role
* Shares our commitment to delivering excellent service
