Description
Coordinator – 14-month FTC
We’re looking for an organised, customer-focused Coordinator to support teams, schedule engineer visits and manage the planning of projects as well as ensure customer jobs are completed efficiently and on time. The role is based in the company’s head office near Fleet and can be worked 4 full days or 5 shorter days.
The perfect candidate will have experience in a similar coordination, strong administration or scheduling role, with strong organisation skills and a proactive approach to problem-solving.
The role
Coordinate technician schedules in line with customer requirements and SLAs
Optimise schedules and manage changes where priorities conflict
Carry out customer pre-calls and follow up after visits
Ensure work orders are accurate and complete
Monitor SLA performance and record failed visits
Resolve customer issues and escalate concerns where needed What’s on offer
25 days’ annual leave
Benefits points scheme
Professional development opportunities
Free parking
On-site café, gym and restaurant
Supportive, dynamic working environment If you’re an organised problem-solver who enjoys keeping people and operations on track, we’d love to hear from you
