Description
Job Summary
We are seeking an experienced Beverage Staff member to provide exceptional beverage service at restaurants, hotels, conferences, banquets, and special events. The ideal candidate will have hands-on experience in preparing and serving a variety of alcoholic and non-alcoholic beverages while delivering excellent customer service and maintaining high standards of hygiene and professionalism.
Key Responsibilities
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Prepare and serve hot, cold, alcoholic, and non-alcoholic beverages according to established recipes and service standards.
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Provide courteous and professional customer service to guests and event attendees.
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Set up and maintain beverage stations, bars, and service areas before, during, and after service.
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Ensure beverages are served promptly, accurately, and in accordance with quality standards.
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Monitor inventory levels and assist with stock replenishment and storage.
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Maintain cleanliness and sanitation of beverage equipment, utensils, and work areas.
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Verify guest age and comply with alcohol service regulations where applicable.
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Coordinate with kitchen and service teams to ensure smooth operations.
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Handle guest requests, complaints, and special requirements professionally.
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Follow all food safety, hygiene, and workplace health and safety procedures.
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Assist with opening and closing duties, including cash handling where required.
Qualifications
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Certificate or training in Food & Beverage, Hospitality, or Bartending is an advantage.
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Minimum 1–3 years of experience in beverage service, bar operations, hospitality, or event catering.
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Experience in hotels, restaurants, banquet facilities, or conference venues is preferred.
Required Skills
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Strong knowledge of beverage preparation and presentation.
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Excellent customer service and communication skills.
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Basic knowledge of bar equipment and beverage service techniques.
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Familiarity with food safety and hygiene standards.
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Ability to work flexible shifts, including evenings, weekends, and holidays.
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Good organizational and time management skills.
Key Competencies
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Customer Service Excellence
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Beverage Preparation & Service
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Teamwork and Collaboration
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Communication Skills
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Attention to Detail
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Time Management
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Professionalism
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Adaptability
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Problem Solving
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Hygiene and Safety Compliance
