Description

Role overview

Dining Area Host – £8.58 – £9.28 (Age Dependent)

 

As a Dining Area Host, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers’ specific needs, keeping high standards of cleanliness in the dining area along with managing ques and helping to create a warm and welcoming atmosphere. It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.


You’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

A franchised restaurant is a restaurant operated by a local business person trading under the McDonald’s name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there’s no difference. 

Full training will be provided, as well as free parking on site and employee meals for £1.


In return for your hard work and dedication to the role we also offer the following to our employees:

  • Roadchef Discount Card discounts from 15% to 70% for you and your family at all Roadchef MSA
  • Benefits website- over 8000 discounts available on many high street and online stores
  • Refer a Friend – cash scheme
  • Long Service awards
  • Flexible working hours
  • 28 days holiday paid pro rata increasing with service (includes 8 days Bank Holiday)
  • Discounted Hotel stays at Days Inn for employees at Roadchef Sites
  • Free car parking
  • Peoples Pension Plan
  • Subsidised meals while on duty
  • Uniform provided
  • Recognition schemes at all levels
  • Maternity and Paternity leave
  • On boarding plans designed for each role
  • Structured career programs
  • Great personal development opportunities


And most recently;

Simple financial freedom. Roadchef is pleased to announce we have partnered with Wagestream so you can stream your earned wages into your bank account before payday. No more need for high interest loans or overdraft fees – simply get paid as you go.