Description

Overview

Do you strive to deliver exceptional customer service? Are you always prepared to go the extra mile?

Are you looking to join an exciting and growing brand with a real chance of career growth and progression? Are you looking for a new challenge?

If you answered yes to all of the above, this is the perfect opportunity for you, a customer obsessed Sales Associate. We currently have a 24hour and 16hour temporary FTC role available until January 2022.

Responsibilities

Driving Sales and Exceptional Customer Experience

  • Achieve individual sales and KPI targets through delivering exceptional styling service to customers
  • Develop and maintain client relationships in line with company guidelines (deliver strong lookbook sales and conversion)
  • Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
  • Deliver in store services with confidence (eg: engraving and aftercare)

Setting an Example for the Team

  • Support junior team members to meet their individual targets and KPIs through providing on floor guidance and coaching
  • Comply with company policies and procedures at all times
  • Take the initiative to calmly and efficiently deal with Boutique tasks in a fast paced environment
  • Exceptional personal grooming and presentation

Delivering Efficiency

  • Supporting management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)
  • Where required, confidently manage opening and closing procedures without supervision

Qualifications

  • A customer first attitude and a desire to drive sales
  • Excellent communication and interpersonal skills
  • Prepared to go the extra mile to ensure customer expectations are achieved
  • Ability to work as part of a team
  • Ability to work well under pressure in a fast paced environment
  • Positive, proactive and able to work to direction