Description
Help us welcome back Watford to The Premier League!
We are looking for a team to deliver our hospitality expereinces at Watford FC in their return to The Premier League. Being at the foreront of operations you will be the face of our service.
Duties include:
Leading or Assissting (dependant on experience) a team to run operations within one of our Hospitality lounges or restuarants to:
-Serve, beverages & accompaniments in line with service standards.
-Clear tables and/or service points in a team environment.
-Set up and clear down ready for the next service.
-Order take
-Deliver menu items to table in a swift, professional and courteous manner
-Proactively assist guests with queries and upsell items to guests.
Ensuring all cutlery, crockery and glassware is polished & impeccably clean before use and ensuring all service areas are kept clean, tidy and safe
. Escalate any service issues to the appropriate management team member.
Comply with all company and unit policies with regards to Health & Safety, Hygiene, Manual Handling and COSHH. Follow responsible alcohol service policies.
You will also be expected to brief and delegate you staff and manage customer experiences.
Work available every fixture throughout the season.